Many agile teams collaborate with a Product Owner, or maybe a customer. But how many team members collaborate as a team? Too few. Why? Because the reward system reinforces resource efficiency, not flow efficiency.
Focusing on flow efficiency frees the team to collaborate and deliver—as a team. Flow efficiency helps the organization focus on throughput—the outcome—rather than busyness—the output.
Learn to see the signs of resource efficiency and flow efficiency. Learn what to measure and when to measure it. And, learn how too-common metrics, such as velocity and burndown might actually contribute to resource efficiency thinking instead of flow efficiency thinking and actions.
Johanna Rothman, known as the “Pragmatic Manager,” provides frank advice for your tough problems. She helps leaders and teams see problems and resolve risks and manage their product development.
Johanna was the Agile 2009 conference chair. She was the co-chair for the Agile Practice Guide, a collaboration between the Agile Alliance and the PMI. Johanna is the author of these books:
She is working on books about geographically distributed agile teams and agile product ownership. Find more of Johanna's articles and her blogs at www.jrothman.com and at www.createadaptablelife.com