The Language of Change

Language shapes thought, and thought shapes action. People talk about installing change, driving change, making change happen. When change doesn't happen as fast as they'd like, the people who want change talk about resistance, and try to kindle a sense of urgency.

What if the language we use makes it harder to bring about the differences we want to see?

I was educated to be logical, objective, “stick to the facts” and rely on reason. But that’s not the only way our brains work. Metaphors pervade our lives and thinking–so much so that we often don’t notice them. Metaphors “shape what we think,” what we see, and therefore affect our choices and options.

Consider the title “Agile Evangelist.” Evangelists are people who are imbued with The Truth–and want to convince everyone else of it. Sometimes evangelists succeed–through persuasion or harsher means. Would you welcome an evangel, come to tell you how wrong you’ve been?

In this talk I'll explore the words we use when we talk about change–and how they may get in our way. I'll look at the nature of change in a complex environment. And we'll try on some different words that might open different possibilities.

About Esther Derby

I draw on four decades of experience leading, observing, and living organizational change. I work with a broad array of organizations. My clients include both start ups and Fortune 500 companies.

Based on experience and research, my approach blends attention to humans and deep knowledge of complex adaptive systems.

I have been called one of the most influential voices within the agile communities when it comes to developing organizations, coaching teams, and transforming management. My work over many years has influenced coaches and leaders across many companies.

Background
I started my career as a programmer. However, over the years I’ve worn many hats, including business owner, internal consultant and manager. From all these perspectives, one thing was clear: individual, team, and even organizational success depends greatly on the work environment and organizational dynamics. As a result, I have spent the last twenty-five years helping companies shape their environment for optimum success.

My formal education includes an MA in Organizational Leadership and a certificate in Human Systems Dynamics.

Follow me on Twitter @estherderby

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