The Agile Mindset: Applying Agile in Non-Technical Areas of an Organization

Agile techniques are often pigeon-holed as just applying to software projects and IT organizations. Agile techniques are a mindset more than a list of rules to follow and can bring efficiency and improvements to all areas of an organization.

This presentation will cover a case study of ThoughtWorks experience with a major bank and credit card company in the US and their application of Agile techniques. We will cover the process, outcomes and challenges of the Agile implementation.


About Tiffany Lentz

Tiffany Lentz

Tiffany Lentz, a Principal Consultant and Program Manager, is proudly employed at ThoughtWorks, a global IT services firm focused on end-to-end software delivery. She has worked extensively for large clients in the US, Canada, and China, delivering solutions for both disparate system delivery projects and agile enablement and organizational transformation efforts to incorporate and enhance efficiency and delivery processes. She is an author, mentor, coach and trainer of agile methodologies, processes, and practices. Tiffany is the author of Iteration Management Chapter in the ThoughtWorks anthology book and believes that the Iteration Manager's job is to build a well-oil delivery machine.

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