Managing Complexity

Every organization—whether it is 50, or 50,000 people—faces three broad sets of concerns. How it fits in the market, how it serves customers, how it makes money, what sort of place it wants to be. Leaders in the organization have to figure out what initiatives to invest in, and how to sequence and order work that flows into teams. They have to support teams, so they can do good work. And teams need to figure out the details of their work and how best to collaborate.

Traditionally, organizations have answered these concerns by setting direction at the top, decomposing responsibilities, and cascading objectives down through the hierarchy.The results is often fragmented effort, diminishing initiative, and important work that falls through the cracks.

I'll share a model that provides a way to address these concerns that maximizes the possibility of healthy self-organization, and adaptability.

The SEEM model distinguishes concerns from hierarchy, and allows managers and executives to think about their roles in a way that is more both more responsible and less reliant on narrow job descriptions.

I'll share the model, work through the domains, and then participant will have a chance to work with some scenarios to explore how concerns are met or not met, and the impact that might have on teams.

About Esther Derby

I draw on four decades of experience leading, observing, and living organizational change. I work with a broad array of organizations. My clients include both start ups and Fortune 500 companies.

Based on experience and research, my approach blends attention to humans and deep knowledge of complex adaptive systems.

I have been called one of the most influential voices within the agile communities when it comes to developing organizations, coaching teams, and transforming management. My work over many years has influenced coaches and leaders across many companies.

Background
I started my career as a programmer. However, over the years I’ve worn many hats, including business owner, internal consultant and manager. From all these perspectives, one thing was clear: individual, team, and even organizational success depends greatly on the work environment and organizational dynamics. As a result, I have spent the last twenty-five years helping companies shape their environment for optimum success.

My formal education includes an MA in Organizational Leadership and a certificate in Human Systems Dynamics.

Follow me on Twitter @estherderby

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