Agile and Remote People: Part 1, Telecommuting - No Fluff Just Stuff

Agile and Remote People: Part 1, Telecommuting

Posted by: Johanna Rothman on October 6, 2009

A twitter follower was concerned with a piece of my post, Do What’s Effective For You, when I spoke of team bits. Was I saying you could not telecommute and do agile?

First, let me explain what a team bit is. A team bit is a person or a group of people grouped by geography and functional specialty. I see this most often where testers are remote from the developers. The worst occurrence is when there is a single tester separated by many time zones and understanding from the product developers (developers, product owner, business analysts, anyone who can explain how the product is supposed to work.) A team bit is always remote from the rest of the team. A team bit has no one to talk to on-site. A team bit is out of time sync with the rest of the team. There is no way for this bit to build trust with the rest of the team.

In my experience, team bits don’t work. They don’t work well for agile, although the problem becomes transparent. Team bits don’t work well for any other lifecycle, but you might not be able to tell. George Dinwiddie is collecting data at StudiesofColocation.

So, where does that leave us for telecommuters? If the people only telecommute one or two days a week and the iteration is at least two weeks long, and if everyone telecommutes on the same day, overall velocity will likely slow down, unless the team is ultra-high performing. Of course, if it’s just one day a week, you might not be able to tell. If it’s just two days a week, you might live with a slight velocity reduction in exchange for happier people.

If that’s what you mean by telecommuting, agile and telecommuting can work. But you have to limit the the number of days per iteration. Otherwise, the reduction in velocity is palpable.

The next post in this series will be about remote feature-based teams.

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Johanna Rothman

About Johanna Rothman

Johanna Rothman, known as the “Pragmatic Manager,” offers frank advice for your tough problems. She helps leaders and teams learn to see simple and reasonable things that might work. Equipped with that knowledge, they can decide how to adapt their product development.

With her trademark practicality and humor, Johanna is the author of 18 books about many aspects of product development. She’s written these books:

  • Project Lifecycles: How to Reduce Risks, Release Successful Products, and Increase Agility
  • Become a Successful Independent Consultant
  • Free Your Inner Nonfiction Writer
  • Modern Management Made Easy series: Practical Ways to Manage Yourself; Practical Ways to Lead and Serve (Manage) Others; Practical Ways to Lead an Innovative Organization
  • Write a Conference Proposal the Conference Wants and Accepts
  • From Chaos to Successful Distributed Agile Teams (with Mark Kilby)
  • Create Your Successful Agile Project: Collaborate, Measure, Estimate, Deliver
  • Agile and Lean Program Management: Scaling Collaboration Across the Organization
  • Manage Your Project Portfolio: Increase Your Capacity and Finish More Projects, 2nd edition
  • Project Portfolio Tips: Twelve Ideas for Focusing on the Work You Need to Start & Finish
  • Diving for Hidden Treasures: Finding the Value in Your Project Portfolio (with Jutta Eckstein)
  • Predicting the Unpredictable: Pragmatic Approaches to Estimating Project Schedule or Cost
  • Manage Your Job Search
  • Hiring Geeks That Fit
  • The 2008 Jolt Productivity award-winning Manage It! Your Guide to Modern, Pragmatic Project Management
  • Behind Closed Doors: Secrets of Great Management (with Esther Derby)

In addition to articles and columns on various sites, Johanna writes the Managing Product Development blog on her website, jrothman.com, as well as a personal blog on createadaptablelife.com.

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