it isn’t “either/or” - No Fluff Just Stuff

it isn’t “either/or”

Posted by: Esther Derby on March 23, 2010

I’m uncomfortable with the manager vs. leader dichotomy that’s bandied about lately.

Most of the time, the conversation is reduced to a sound bite: “Managers do things right, leaders to the right thing” (from a Warren Bennis quote).

Cute, but not helpful.

There is no single definition of management or leadership. How you define either term depends on your view of human nature and motivation.

Some people would define management as the process of dealing with or controlling things or people. On the other hand, Drucker would say the two central tasks of management are helping workers to achieve and moving capital from less to more productive areas.

When we talk about leaders, are we talking about charismatic leaders who gather followers to support them in implementing their own vision? Or are we talking about people who help people find their own power and creativity?

How management and leadership is practiced depends on the predominant beliefs of the organization and the mental model and skills of individuals. I believe that leadership doesn’t exist only in a role. It’s in taking action that make it possible for people to bring their best thinking and creativity to bear in solving problems and creating value. And frankly, I don’t see the title (or role) of manager going away any time soon. For one thing, there are legal and financial implications of doing away with the role.

Rather than denigrating the role (and by implication the people in that role) I would find it more useful to talk about what sort of support teams need, what skills are needed to provide that support and then design roles around that.

Maybe we can start a different conversation.

Here’s one starting point to think about the skills that people in management roles and leaders at all levels need (from Welter and Egmon):

Eight Essential Skills of a Prepared Mind:

  • Observing
  • Reasoning
  • Imagining
  • Challenging
  • Deciding
  • Learning
  • Enabling
  • Reflecting

I add:

  • Self-awareness
  • Self-management
  • Ability to see systems
  • Interpersonal skills

What sort of support does your team need?

What skills and attitudes will enable that support?

What might that role look like?

What does the organization as a whole need from that role?

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Esther Derby

About Esther Derby

I draw on four decades of experience leading, observing, and living organizational change. I work with a broad array of organizations. My clients include both start ups and Fortune 500 companies.

Based on experience and research, my approach blends attention to humans and deep knowledge of complex adaptive systems.

I have been called one of the most influential voices within the agile communities when it comes to developing organizations, coaching teams, and transforming management. My work over many years has influenced coaches and leaders across many companies.

Background
I started my career as a programmer. However, over the years I’ve worn many hats, including business owner, internal consultant and manager. From all these perspectives, one thing was clear: individual, team, and even organizational success depends greatly on the work environment and organizational dynamics. As a result, I have spent the last twenty-five years helping companies shape their environment for optimum success.

My formal education includes an MA in Organizational Leadership and a certificate in Human Systems Dynamics.

Follow me on Twitter @estherderby

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